Like fire and police protection, Mercy's Emergency Room is available 24 hours a day, 7 days a week, 365 days a year.
Mercy Medical Center’s Emergency Room has been designated as a Level IV Trauma Center by the Iowa Department of Health. Emergency medicine physicians are in-house 24 hours a day, and our nurses are trained to provide the highest level of trauma care available in our region.
Our Emergency Department (ED) provides emergency care for critically ill and seriously injured people. We also provide non-emergent care for illness and injury 24 hours a day. The emergency department features six beds that include two specialized trauma rooms equipped to care for critically ill patients and those with life-threatening emergencies.
When you first enter the ED there is a triage process. A registered nurse will assess your symptoms to determine the severity of your medical problem. Life-threatening and critical injuries will be treated first.
Every effort is made to give prompt care to every patient. However, our staff often attends to multiple patients at any given time, and your wait may be longer than expected. Your needs will be attended to with the same attention as others, as quickly as possible.
If you have concerns, comments or compliments about your ED experience, please contact us.
Emergency Department or Immediate Care
When deciding whether to go to the ED or you physician’s Clinic, go to the ED for the following symptoms:
- Chest pain
- Obvious fracture
- Breathing difficulty
- Uncontrollable bleeding
- Sudden dizziness or weakness
- Coughing or vomiting blood
- Pregnancy complications
- Severe abdominal pain
- Severe lacerations
- Vision changes
- Loss of consciousness
If you have nonemergency symptoms, you can visit your local physician’s clinic.
Contact Information: 641-437-3440